Incidents reported on status page for WorQ https://status.worq.com.au/ https://d1lppblt9t2x15.cloudfront.net/logos/51034551250f06c0fd817ce6f73b03b4.png https://status.worq.com.au/ en https://status.worq.com.au/incident/754065 Thu, 30 Oct 2025 01:00:00 -0000 https://status.worq.com.au/incident/754065#5747b9341d4dbd27f4668a2546ada3cee8fafb6d9814216ff9090ef986f515b1 We’re pleased to confirm that WorQ services have been fully restored. Earlier today, customers in Australia experienced degraded performance and intermittent access due to an issue with Microsoft Azure Front Door (AFD). Status Current state: Operational – performance and availability have returned to normal. Impact window: 3:00 AM to 12:00 PM on 30/10/2025. Data & security: No customer data was lost or compromised. What happened Microsoft reported a fault affecting AFD edge traffic, which caused intermittent timeouts and slow responses for services routed through AFD. What we did Monitored the Microsoft incident and verified restoration as fixes were deployed. Ran post-recovery checks across WorQ application, APIs, and authentication flows. Cleared any stale edge caches and validated origin health. Next steps We’ll continue enhanced monitoring over the next 24 hours. We’re reviewing our failover playbooks and DNS/edge routing options to further reduce risk from similar upstream incidents. A brief post-incident summary will be shared within [timeframe] for transparency. If you continue to see any anomalies, please raise a ticket with WorQ Support at support@worq.com.au, and include timestamps, URLs, and request IDs where possible. Thank you for your patience today. https://status.worq.com.au/incident/754065 Thu, 30 Oct 2025 01:00:00 -0000 https://status.worq.com.au/incident/754065#5747b9341d4dbd27f4668a2546ada3cee8fafb6d9814216ff9090ef986f515b1 We’re pleased to confirm that WorQ services have been fully restored. Earlier today, customers in Australia experienced degraded performance and intermittent access due to an issue with Microsoft Azure Front Door (AFD). Status Current state: Operational – performance and availability have returned to normal. Impact window: 3:00 AM to 12:00 PM on 30/10/2025. Data & security: No customer data was lost or compromised. What happened Microsoft reported a fault affecting AFD edge traffic, which caused intermittent timeouts and slow responses for services routed through AFD. What we did Monitored the Microsoft incident and verified restoration as fixes were deployed. Ran post-recovery checks across WorQ application, APIs, and authentication flows. Cleared any stale edge caches and validated origin health. Next steps We’ll continue enhanced monitoring over the next 24 hours. We’re reviewing our failover playbooks and DNS/edge routing options to further reduce risk from similar upstream incidents. A brief post-incident summary will be shared within [timeframe] for transparency. If you continue to see any anomalies, please raise a ticket with WorQ Support at support@worq.com.au, and include timestamps, URLs, and request IDs where possible. Thank you for your patience today. https://status.worq.com.au/incident/754065 Thu, 30 Oct 2025 01:00:00 -0000 https://status.worq.com.au/incident/754065#5747b9341d4dbd27f4668a2546ada3cee8fafb6d9814216ff9090ef986f515b1 We’re pleased to confirm that WorQ services have been fully restored. Earlier today, customers in Australia experienced degraded performance and intermittent access due to an issue with Microsoft Azure Front Door (AFD). Status Current state: Operational – performance and availability have returned to normal. Impact window: 3:00 AM to 12:00 PM on 30/10/2025. Data & security: No customer data was lost or compromised. What happened Microsoft reported a fault affecting AFD edge traffic, which caused intermittent timeouts and slow responses for services routed through AFD. What we did Monitored the Microsoft incident and verified restoration as fixes were deployed. Ran post-recovery checks across WorQ application, APIs, and authentication flows. Cleared any stale edge caches and validated origin health. Next steps We’ll continue enhanced monitoring over the next 24 hours. We’re reviewing our failover playbooks and DNS/edge routing options to further reduce risk from similar upstream incidents. A brief post-incident summary will be shared within [timeframe] for transparency. If you continue to see any anomalies, please raise a ticket with WorQ Support at support@worq.com.au, and include timestamps, URLs, and request IDs where possible. Thank you for your patience today. https://status.worq.com.au/incident/754065 Thu, 30 Oct 2025 01:00:00 -0000 https://status.worq.com.au/incident/754065#5747b9341d4dbd27f4668a2546ada3cee8fafb6d9814216ff9090ef986f515b1 We’re pleased to confirm that WorQ services have been fully restored. Earlier today, customers in Australia experienced degraded performance and intermittent access due to an issue with Microsoft Azure Front Door (AFD). Status Current state: Operational – performance and availability have returned to normal. Impact window: 3:00 AM to 12:00 PM on 30/10/2025. Data & security: No customer data was lost or compromised. What happened Microsoft reported a fault affecting AFD edge traffic, which caused intermittent timeouts and slow responses for services routed through AFD. What we did Monitored the Microsoft incident and verified restoration as fixes were deployed. Ran post-recovery checks across WorQ application, APIs, and authentication flows. Cleared any stale edge caches and validated origin health. Next steps We’ll continue enhanced monitoring over the next 24 hours. We’re reviewing our failover playbooks and DNS/edge routing options to further reduce risk from similar upstream incidents. A brief post-incident summary will be shared within [timeframe] for transparency. If you continue to see any anomalies, please raise a ticket with WorQ Support at support@worq.com.au, and include timestamps, URLs, and request IDs where possible. Thank you for your patience today. https://status.worq.com.au/ Wed, 29 Oct 2025 21:30:13 +0000 https://status.worq.com.au/#53974c919be128b92707d276efe8ec6aba60a3184fe382eb22f49edeb60e3102 App recovered https://status.worq.com.au/ Wed, 29 Oct 2025 21:23:46 +0000 https://status.worq.com.au/#53974c919be128b92707d276efe8ec6aba60a3184fe382eb22f49edeb60e3102 App went down https://status.worq.com.au/ Wed, 29 Oct 2025 20:59:15 +0000 https://status.worq.com.au/#80e7a634c89f7f1ff76722fb57c36d39e9cfbb53d00970a2d11b6944083f9ecf App recovered https://status.worq.com.au/ Wed, 29 Oct 2025 20:55:33 +0000 https://status.worq.com.au/#80e7a634c89f7f1ff76722fb57c36d39e9cfbb53d00970a2d11b6944083f9ecf App went down https://status.worq.com.au/ Wed, 29 Oct 2025 20:46:18 +0000 https://status.worq.com.au/#2c3e7e837fdacfdff10163c92d20d422780970464dbc234f691b69daff7e5ac6 App recovered https://status.worq.com.au/ Wed, 29 Oct 2025 20:22:09 +0000 https://status.worq.com.au/#366b8196acfd3bd638c209bccc7a9ab260cc4a54788cf174ee0f364729e9ff09 Integration recovered https://status.worq.com.au/incident/754065 Wed, 29 Oct 2025 20:22:00 -0000 https://status.worq.com.au/incident/754065#925f55b54e3e66d2fb610ad11528e80f15d04211554f339df35ef754faf9b52b Due to an outage with Azure Front Door we are currently seeing high failure rates. https://azure.status.microsoft/en-us/status We are seeing some signs of recovery. https://status.worq.com.au/incident/754065 Wed, 29 Oct 2025 20:22:00 -0000 https://status.worq.com.au/incident/754065#925f55b54e3e66d2fb610ad11528e80f15d04211554f339df35ef754faf9b52b Due to an outage with Azure Front Door we are currently seeing high failure rates. https://azure.status.microsoft/en-us/status We are seeing some signs of recovery. https://status.worq.com.au/incident/754065 Wed, 29 Oct 2025 20:22:00 -0000 https://status.worq.com.au/incident/754065#925f55b54e3e66d2fb610ad11528e80f15d04211554f339df35ef754faf9b52b Due to an outage with Azure Front Door we are currently seeing high failure rates. https://azure.status.microsoft/en-us/status We are seeing some signs of recovery. https://status.worq.com.au/incident/754065 Wed, 29 Oct 2025 20:22:00 -0000 https://status.worq.com.au/incident/754065#925f55b54e3e66d2fb610ad11528e80f15d04211554f339df35ef754faf9b52b Due to an outage with Azure Front Door we are currently seeing high failure rates. https://azure.status.microsoft/en-us/status We are seeing some signs of recovery. https://status.worq.com.au/ Wed, 29 Oct 2025 20:21:02 +0000 https://status.worq.com.au/#fe3df17e446ef7aa9c86df58a5d521f8bab97bd7daa7567b868b73832dfbe2b5 Identity recovered https://status.worq.com.au/ Wed, 29 Oct 2025 20:19:58 +0000 https://status.worq.com.au/#07e32b24a5552cbb0fd6a0bed69013c88bfc4b0a3677aa805cbd118b67904c01 Manuals recovered https://status.worq.com.au/ Wed, 29 Oct 2025 20:02:05 +0000 https://status.worq.com.au/#fe3df17e446ef7aa9c86df58a5d521f8bab97bd7daa7567b868b73832dfbe2b5 Identity went down https://status.worq.com.au/ Wed, 29 Oct 2025 19:58:38 +0000 https://status.worq.com.au/#c8c5c68014dde9ef14bfe6f8762bfb3ed7b58510c04128bd0a570c0abd56feae Identity recovered https://status.worq.com.au/ Wed, 29 Oct 2025 19:48:36 +0000 https://status.worq.com.au/#366b8196acfd3bd638c209bccc7a9ab260cc4a54788cf174ee0f364729e9ff09 Integration went down https://status.worq.com.au/ Wed, 29 Oct 2025 19:42:35 +0000 https://status.worq.com.au/#6205cf7b6120b6001d38871378e3afc1a22ad9c87beaf79edd4174e76e5d6a4a Integration recovered https://status.worq.com.au/ Wed, 29 Oct 2025 15:48:32 +0000 https://status.worq.com.au/#6205cf7b6120b6001d38871378e3afc1a22ad9c87beaf79edd4174e76e5d6a4a Integration went down https://status.worq.com.au/ Wed, 29 Oct 2025 15:48:20 +0000 https://status.worq.com.au/#07e32b24a5552cbb0fd6a0bed69013c88bfc4b0a3677aa805cbd118b67904c01 Manuals went down https://status.worq.com.au/ Wed, 29 Oct 2025 15:47:54 +0000 https://status.worq.com.au/#c8c5c68014dde9ef14bfe6f8762bfb3ed7b58510c04128bd0a570c0abd56feae Identity went down https://status.worq.com.au/ Wed, 29 Oct 2025 15:47:48 +0000 https://status.worq.com.au/#2c3e7e837fdacfdff10163c92d20d422780970464dbc234f691b69daff7e5ac6 App went down