Incidents reported on status page for WorQ https://status.worq.com.au/ https://d1lppblt9t2x15.cloudfront.net/logos/51034551250f06c0fd817ce6f73b03b4.png https://status.worq.com.au/ en https://status.worq.com.au/incident/754065 Thu, 30 Oct 2025 01:00:00 -0000 https://status.worq.com.au/incident/754065#5747b9341d4dbd27f4668a2546ada3cee8fafb6d9814216ff9090ef986f515b1 We’re pleased to confirm that WorQ services have been fully restored. Earlier today, customers in Australia experienced degraded performance and intermittent access due to an issue with Microsoft Azure Front Door (AFD). Status Current state: Operational – performance and availability have returned to normal. Impact window: 3:00 AM to 12:00 PM on 30/10/2025. Data & security: No customer data was lost or compromised. What happened Microsoft reported a fault affecting AFD edge traffic, which caused intermittent timeouts and slow responses for services routed through AFD. What we did Monitored the Microsoft incident and verified restoration as fixes were deployed. Ran post-recovery checks across WorQ application, APIs, and authentication flows. Cleared any stale edge caches and validated origin health. Next steps We’ll continue enhanced monitoring over the next 24 hours. We’re reviewing our failover playbooks and DNS/edge routing options to further reduce risk from similar upstream incidents. A brief post-incident summary will be shared within [timeframe] for transparency. If you continue to see any anomalies, please raise a ticket with WorQ Support at support@worq.com.au, and include timestamps, URLs, and request IDs where possible. Thank you for your patience today. https://status.worq.com.au/incident/754065 Thu, 30 Oct 2025 01:00:00 -0000 https://status.worq.com.au/incident/754065#5747b9341d4dbd27f4668a2546ada3cee8fafb6d9814216ff9090ef986f515b1 We’re pleased to confirm that WorQ services have been fully restored. Earlier today, customers in Australia experienced degraded performance and intermittent access due to an issue with Microsoft Azure Front Door (AFD). Status Current state: Operational – performance and availability have returned to normal. Impact window: 3:00 AM to 12:00 PM on 30/10/2025. Data & security: No customer data was lost or compromised. What happened Microsoft reported a fault affecting AFD edge traffic, which caused intermittent timeouts and slow responses for services routed through AFD. What we did Monitored the Microsoft incident and verified restoration as fixes were deployed. Ran post-recovery checks across WorQ application, APIs, and authentication flows. Cleared any stale edge caches and validated origin health. Next steps We’ll continue enhanced monitoring over the next 24 hours. We’re reviewing our failover playbooks and DNS/edge routing options to further reduce risk from similar upstream incidents. A brief post-incident summary will be shared within [timeframe] for transparency. If you continue to see any anomalies, please raise a ticket with WorQ Support at support@worq.com.au, and include timestamps, URLs, and request IDs where possible. Thank you for your patience today. https://status.worq.com.au/incident/754065 Thu, 30 Oct 2025 01:00:00 -0000 https://status.worq.com.au/incident/754065#5747b9341d4dbd27f4668a2546ada3cee8fafb6d9814216ff9090ef986f515b1 We’re pleased to confirm that WorQ services have been fully restored. Earlier today, customers in Australia experienced degraded performance and intermittent access due to an issue with Microsoft Azure Front Door (AFD). Status Current state: Operational – performance and availability have returned to normal. Impact window: 3:00 AM to 12:00 PM on 30/10/2025. Data & security: No customer data was lost or compromised. What happened Microsoft reported a fault affecting AFD edge traffic, which caused intermittent timeouts and slow responses for services routed through AFD. What we did Monitored the Microsoft incident and verified restoration as fixes were deployed. Ran post-recovery checks across WorQ application, APIs, and authentication flows. Cleared any stale edge caches and validated origin health. Next steps We’ll continue enhanced monitoring over the next 24 hours. We’re reviewing our failover playbooks and DNS/edge routing options to further reduce risk from similar upstream incidents. A brief post-incident summary will be shared within [timeframe] for transparency. If you continue to see any anomalies, please raise a ticket with WorQ Support at support@worq.com.au, and include timestamps, URLs, and request IDs where possible. Thank you for your patience today. https://status.worq.com.au/incident/754065 Thu, 30 Oct 2025 01:00:00 -0000 https://status.worq.com.au/incident/754065#5747b9341d4dbd27f4668a2546ada3cee8fafb6d9814216ff9090ef986f515b1 We’re pleased to confirm that WorQ services have been fully restored. Earlier today, customers in Australia experienced degraded performance and intermittent access due to an issue with Microsoft Azure Front Door (AFD). Status Current state: Operational – performance and availability have returned to normal. Impact window: 3:00 AM to 12:00 PM on 30/10/2025. Data & security: No customer data was lost or compromised. What happened Microsoft reported a fault affecting AFD edge traffic, which caused intermittent timeouts and slow responses for services routed through AFD. What we did Monitored the Microsoft incident and verified restoration as fixes were deployed. Ran post-recovery checks across WorQ application, APIs, and authentication flows. Cleared any stale edge caches and validated origin health. Next steps We’ll continue enhanced monitoring over the next 24 hours. We’re reviewing our failover playbooks and DNS/edge routing options to further reduce risk from similar upstream incidents. A brief post-incident summary will be shared within [timeframe] for transparency. If you continue to see any anomalies, please raise a ticket with WorQ Support at support@worq.com.au, and include timestamps, URLs, and request IDs where possible. Thank you for your patience today. https://status.worq.com.au/incident/754065 Wed, 29 Oct 2025 20:22:00 -0000 https://status.worq.com.au/incident/754065#925f55b54e3e66d2fb610ad11528e80f15d04211554f339df35ef754faf9b52b Due to an outage with Azure Front Door we are currently seeing high failure rates. https://azure.status.microsoft/en-us/status We are seeing some signs of recovery. https://status.worq.com.au/incident/754065 Wed, 29 Oct 2025 20:22:00 -0000 https://status.worq.com.au/incident/754065#925f55b54e3e66d2fb610ad11528e80f15d04211554f339df35ef754faf9b52b Due to an outage with Azure Front Door we are currently seeing high failure rates. https://azure.status.microsoft/en-us/status We are seeing some signs of recovery. https://status.worq.com.au/incident/754065 Wed, 29 Oct 2025 20:22:00 -0000 https://status.worq.com.au/incident/754065#925f55b54e3e66d2fb610ad11528e80f15d04211554f339df35ef754faf9b52b Due to an outage with Azure Front Door we are currently seeing high failure rates. https://azure.status.microsoft/en-us/status We are seeing some signs of recovery. https://status.worq.com.au/incident/754065 Wed, 29 Oct 2025 20:22:00 -0000 https://status.worq.com.au/incident/754065#925f55b54e3e66d2fb610ad11528e80f15d04211554f339df35ef754faf9b52b Due to an outage with Azure Front Door we are currently seeing high failure rates. https://azure.status.microsoft/en-us/status We are seeing some signs of recovery.