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Earlier today, customers in Australia experienced degraded performance and intermittent access due to an issue with Microsoft Azure Front Door (AFD).\nStatus\nCurrent state: Operational – performance and availability have returned to normal.\nImpact window: 3:00 AM to 12:00 PM on 30/10/2025.\nData \u0026 security: No customer data was lost or compromised.\nWhat happened\nMicrosoft reported a fault affecting AFD edge traffic, which caused intermittent timeouts and slow responses for services routed through AFD.\nWhat we did\nMonitored the Microsoft incident and verified restoration as fixes were deployed.\nRan post-recovery checks across WorQ application, APIs, and authentication flows.\nCleared any stale edge caches and validated origin health.\nNext steps\nWe’ll continue enhanced monitoring over the next 24 hours.\nWe’re reviewing our failover playbooks and DNS/edge routing options to further reduce risk from similar upstream incidents.\nA brief post-incident summary will be shared within [timeframe] for transparency.\nIf you continue to see any anomalies, please raise a ticket with WorQ Support at support@worq.com.au, and include timestamps, URLs, and request IDs where possible.\nThank you for your patience today.","published_at":"2025-10-30T01:00:00.000Z","published_at_timezone":"Canberra","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"7340047","status":"resolved"},{"status_page_resource_id":"7340053","status":"resolved"},{"status_page_resource_id":"7340055","status":"resolved"},{"status_page_resource_id":"7340056","status":"resolved"}]}},{"id":"4336175","type":"status_update","attributes":{"message":"Due to an outage with Azure Front Door we are currently seeing high failure rates.\n\nhttps://azure.status.microsoft/en-us/status\n\nWe are seeing some signs of recovery.","published_at":"2025-10-29T20:22:00.000Z","published_at_timezone":"Canberra","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"7340047","status":"downtime"},{"status_page_resource_id":"7340053","status":"downtime"},{"status_page_resource_id":"7340055","status":"downtime"},{"status_page_resource_id":"7340056","status":"downtime"}]}},{"id":"754065","type":"status_report","attributes":{"title":"Connectivity Issues","report_type":"manual","starts_at":"2025-10-29T20:22:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"7340047","status":"resolved"},{"status_page_resource_id":"7340053","status":"resolved"},{"status_page_resource_id":"7340055","status":"resolved"},{"status_page_resource_id":"7340056","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"4341248","type":"status_update"},{"id":"4336175","type":"status_update"}]}}}]}